If you are logging into the app using your registration number and personal access code, make sure it’s your details for your personal or sole trader accounts.Make sure your device has an operating system to support the appĪndroid Device running on version 8.0 (Oreo) or above.Check that you have the most up to date version of the Authenticator app by going into the app/play store, if there is no update required for the app, you have the correct version.Have you tried using our step-by-step guide? Click here
If you are having trouble setting up the AIB Authenticator app try some of our troubleshooting suggestions:
