Prof Sultan Mahmud, the company’s director of healthcare, said the system would allow patients to be far more involved in their own healthcare, asking questions of their doctor’s credentials and track records. Tech company BT is to test a new AI service that will allow patients to find out far more information about upcoming consultations, including the risks of their procedure and advice about their health condition. Patients could “ask Alexa” when their hospital appointment is and reschedule it if not convenient, under proposed pilot schemes.
